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How to Deploy NMR Software and Train Chemists- A Customer’s View

November 6, 2007
by Ryan Sasaki, NMR Product Manager, ACD/Labs

A general theme on this blog over the last couple of weeks has involved sharing presentations that our customers have given on their applications with ACD/Labs NMR software (here, here, and here).

Here’s another one for you. Unfortunately, I was not at the Research Triangle Park (RTP) User’s Meeting this year so I didn’t experience these presentations first hand, but I think there is some really interesting stuff in here so I will share:

Darryl Leblanc, from a contract research organization called SCYNEXIS, Inc. shared his experiences using NMR Processor in an open access environment over the years.

Deploying Software:

Darryl talks a little bit about how SCYNEXIS has deployed NMR Processor in way that provides all 70 chemists with desktop access to the software without purchasing 70 copies. He mentions that a ratio of 1:4 seems to be the right balance for his group when considering cost and access. Check out his recommendations in slides 10 and 11 in his presentation.

Training Chemists:

Darryl also provides some excellent advice on how to train chemists with the software. He mentions not to go overboard with details in the orientation session, only discuss the ideas and possibilities. I think this is an excellent approach. There are a lot of features in the software, and going through each one-by-one with a chemist will take longer than a day, and they probably won’t retain much useful information at the end of the session.

Following that initial orientation he encourages spectroscopists to push the envelope and to hold occasional specialized training sessions down the road. Once again, I agree with Darryl. This is actually a fairly common practice in the industry to hold these specialized sessions. Pizza or free lunch usually helps in regards to attendance 😉 The point is, you are not going to win over every chemist with that initial orientation session. I think these specialized sessions are very important, and I think for the most part, you will find something that will make each chemist’s job a little easier. Sometimes it’s the simplest thing.

The point is that there are many chemists with varying interest, needs, and desires around NMR software. Some will want it only to view their spectra on screen and zoom in and zoom out. Others will want to get really specific and use 60% of the features in there. I really don’t think there is a foolproof way to train such a broad audience in a 2 hour introductory session.

Darryl then concludes his presentation by talking about the usefulness of macros and reporting templates to reduce the amount of time chemists spend on NMR data workup. Certainly worth checking out.

In the end, an excellent presentation from Darryl and a must read if you are interested in deploying NMR software out to your chemists (or if you already have and are hoping to get more out of it).

I’ll end this post with a quote from Darryl’s conclusion:

“Using ACD NMR Processor allows SCYNEXIS chemists to spend more time running reactions”

That’s the goal isn’t it?

Thanks Darryl.


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