ACD/Labs’ Customer Portal – a one-stop shop for workflow-oriented PDF and video guides on all our software offerings - is introduced by Laura Zepeda and Karim Kassam of the Customer Success Team.
ACD/Labs is proud to support cutting-edge academic research, and every year hundreds of authors cite our software for its meaningful contributions to their novel findings. Here we’ve collected five of our favorite examples from 2018 (in chronological order), with a preference for open-access articles so that readers can investigate these intriguing applications of our software on their own. Read on!
Recently I had the pleasure of sitting down with two of ACD/Labs’ Technical Support superstars, Laura Zepeda and Irina Oshchepkova, to discuss their experience assisting customers with software challenges. I wanted to provide a platform for them to elaborate on the issues they regularly help resolve, and ask if they had any advice for users to ensure a trouble-free experience.
ACD/Labs is holding its first ever Virtual Symposium on Thursday, June 14th from 10:30 AM–2:00 PM. EST! Join from your desk when convenient for you—whether it’s for an hour or for the entire session—to learn about our NMR, Luminata and Percepta platforms, and how they can be used to improve processes in the lab for the remainder of 2018. Experts at Procter & Gamble, Amgen, and Cayman Chemical, as well as members from the ACD/Labs team, will join each session to share tips on best practices and their unique applications of our software.
Ever wonder what goes in to exhibiting at a major analytical science tradeshow? I’m glad you asked! Earlier this year I had the opportunity to travel to Pittcon 2018 (Feb 26 – Mar 1) for my first scientific conference as a member of industry, and an exhibitor rather than as an academic. I’ll take you behind the scenes of ACD/Labs’ conference machine to give you an idea of what it’s really like to exhibit at a conference.
As Pittcon 2018 approaches, we are eagerly preparing for one of our biggest meetings of the year! In 2018 the annual Pittsburgh Conference on Analytical Chemistry and Applied Spectroscopy will be held at the Orange County Convention Center in Orlando from Monday, February 26th to Thursday, March 1st.