“Freewheelingly Asked Questions” | An Interview with ACD/Labs Technical Support

Recently I had the pleasure of sitting down with two of ACD/Labs’ Technical Support superstars, Laura Zepeda and Irina Oshchepkova, to discuss their experience assisting customers with software challenges. I wanted to provide a platform for them to elaborate on the issues they regularly help resolve, and ask if they had any advice for users to ensure a trouble-free experience. Read more →