Software pilot programs help you ensure that new software will meet business goals and add value to your workflow. Your organization can test software on a small scale before making a large investment. Key stakeholders can then understand if the software is viable.
Customer Success is meant to be a proactive effort and look to the future of what you can accomplish together with your clients. At ACD/Labs, our Customer Success Program supports our belief that the real measure of client satisfaction is in the longevity of the relationship, and a customer’s willingness to advocate for and continue future business with the company.