Things to consider before and after a software demo

A software demonstration is a great opportunity to learn about the features and capabilities of the software you are interested in and find out if it meets your needs. A successful demo helps you make an informed decision about whether the software is right for your specific challenges. But, how can your team prepare for a technical software demo to get the most value out of it? Read more →

Is Analytical Data Really Viewed as a ‘Necessary Evil’ by R&D Executives?

At ACD/Labs we have assembled an extraordinary amount of experience in helping scientists and their organizations get maximum value from their analytical data. Not only by helping extract answers from data efficiently, but also enabling customers to store the knowledge gained in a scientifically intuitive manner with the context of the original experiment to maximize its value in future review and re-use. How is analytical data viewed in your organization, or are you scared to ask? Read more →

Results Are In: 2017 Customer Survey

In 2017 we conducted our first formal customer service oriented survey. Completed by 482 industry professionals working in pharmaceuticals, academia, agrosciences, life science, and chemicals and materials science, our survey explored satisfaction with ACD/Labs’ support, responsiveness, employee knowledge, and overall software quality. A summary of the results is presented here. Read more →

A Closer Look at the Most Basic Software Requirement for Scientists | ACD/ChemSketch

We still find it a thrill when we bump into someone who says “ACD/Labs…are you the ones who make ChemSketch?”, and they then go on to regale us with a story about when/where they were using the software. As one of the most basic software requirements for scientists—a tool that helps them document and communicate their science in chemical structures—ACD/ChemSketch is often one of the first pieces of software they will use in their career, which means there is often nostalgia attached to its use. Read more →