Andrew Anderson shares his experiences helping customers identify and articulate gaps in their process, and how software can help fill those gaps.
In the absence of in person events we are finding opportunities to meet virtually, such as our first Virtual NMR Software Symposium held just a few weeks ago. I really enjoyed meeting with fellow NMR specialists and wanted to share some of the key concepts and takeaways from the presentations given.
Sanji Bhal spoke with our experts Joe DiMartino and Andrew Anderson about overcoming supply chain challenges and actionable steps to increase efficiency within pharmaceutical organizations. Read what they had to say.
Customer Success is meant to be a proactive effort and look to the future of what you can accomplish together with your clients. At ACD/Labs, our Customer Success Program supports our belief that the real measure of client satisfaction is in the longevity of the relationship, and a customer’s willingness to advocate for and continue future business with the company.
After almost two decades with the company herself, Sherry interviewed several of her colleagues about what made them choose to work at ACD/Labs, if they enjoy it here (obviously!), and what makes them stay. Read on for a look at the employee satisfaction at ACD/Labs.
Andrew Anderson, VP of Innovation & Informatics Strategy, recently spoke with Scientific Computing World about some of the challenges associated with data standardization and how the value of data can be realized. Here’s an overview of what he covered...
Benchtop NMR instruments are becoming an indispensable addition to the analytical laboratory for their ability to make NMR spectroscopy more accessible to chemists. Here we discuss the newer applications of benchtop NMR including material testing, flow chemistry and use in teaching.
A software demonstration is a great opportunity to learn about the features and capabilities of the software you are interested in and find out if it meets your needs. A successful demo helps you make an informed decision about whether the software is right for your specific challenges. But, how can your team prepare for a technical software demo to get the most value out of it?
Andrew Anderson recently shared his insight on workflow automation trends in a Pharma Manufacturing article. He emphasizes taking a quality-first approach throughout the automation, digitalization, and analysis processes to truly realize the benefits of Industry 4.0. Here are some of the highlights.
When Widener University switched to online teaching, Chemistry Professor Scott van Bramer turned to online tools as a way to continue educating his students. ACD/Method Selection Suite provided the answer to help his students run virtual experiments, and exposed them to the type of software they will see in their eventual workplaces.